WE SHIP GLOBALLY | Your purchase supports donations to the most vulnerable.

Can I return or exchange The Zaky when I purchase in its online store?

Sure can!  Please reach out via orders@thezaky.com with the words "return" or "exchange" as applicable and your order number (starts with a 515) in the subject.

What is our return policy?

The Zaky HUG:  We offer a 30-day trial period for The Zaky HUG. You may return The Zaky HUG or exchange it for other products in our store for free, even if you've use them. 

The Zaky ZAK:  The Zaky ZAK is a personal items and to return or exchange within 30 days of purchase it must be unworn, unwashed, and in its unopened original packaging.

The Zaky ZEN:  products and accessories are final sale.

For returns we will exchange or refund 100% of the price paid for The Zaky.

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