For customers outside of the USA, we offer the following options:
- Direct Shipping: We ship to most countries for orders placed through our website. Please contact us for specific details regarding shipping to your location.
- International Reseller Opportunities: If you are interested in reselling The Zaky® products, we offer tailored solutions and quantity discounts for authorized resellers.
- Hospital and Organizations: We sell to hospitals and other organizations worldwide, offering bulk order discounts and customized packages to meet your specific needs.
Global Availability
We are dedicated to creating a gentler and safer world and ensuring that The Zaky® is accessible globally (some exceptions apply.)
Our international sales department is here to facilitate purchases directly from our website or through purchase orders, with affordable shipping options.
The Zaky® is shipped worldwide from the nearest available warehouse to reduce delivery times and costs. For quantity discounts click here
Customs Duties and Import Taxes Policy
Shipping costs in our online store do not include customs duties or import taxes. These charges, which vary by country (typically 0-25% of the product's value), are the customer’s responsibility.
The carrier (FedEx, UPS, USPS) may contact the phone number provided in the shipping details for customs clearance, and in some cases, duties or taxes may be billed after delivery.
For more information on customs duties and import taxes, please contact your local customs office.
Packaging Condition
The Zaky® is not liable for any damages resulting from improper international shipping practices. Please be aware that packages may be opened during customs inspections, and we cannot guarantee the condition of the package upon arrival.
Policy About Undelivered International Packages
If your order is returned to us due to an error on our part, we will reship it at no additional cost to you.
However, if the recipient (you) provides incorrect shipping information, rejects the package, or does not respond to the carrier (i.e., FedEx, UPS, etc.) to clear customs, the carrier will return the package to us. The recipient is responsible for covering the round-trip shipping costs in these cases.
If there is a remaining balance after the return, it will be refunded upon our receipt of the package. If you request reshipment, a new shipping fee will apply, and we will assist in resolving any customs clearance issues. If reshipment is not requested, the products will be restocked, and the round-trip shipping cost will remain the recipient's responsibility.