FAQs

Hundreds of hospitals have approved, used and loved The Zaky products for over a decade. Doctors, nurses and NICU staff use them even with the most vulnerable babies. 

That is why many hospitals use The Zaky products as the standard of developmental care. 

A.ny.where. The Zaky HUG was designed so your baby never misses a hug. You can use it at home, in the car, stroller...; you can take it from the NICU Level 3, to Level 2, to X-rays. 

So your baby knows you are still there even when you are not.

Not only adequate, but highly recommended! Read what Meghan Bertani, a Certified Passenger Safety Technician from Houston, TX says

“The Zaky (HUGs) are safe to use in car seats because they help to get the infant in the correct position so the car seat's harness straps are able to secure the infant in the seat in the best way possible... by placing a Zaky (HUG) on either side of the infant, they help to get the infant in the safest position before a crash would occur."

It is safer to use The Zaky ZAK. It allows you to practice Skin-to-Skin without fear of falling asleep. 

Many hospitals, including the Mayo Clinic, have adopted The Zaky ZAK as safety standard preventing many accidents.

No. Unlike any competitor, The Zaky ZAK checks all the boxes below. That's why hospitals trust it even with the most vulnerable babies.

✔Easy wear, easy care

✔Adjustable size

✔Breastfeeding friendly

✔Hands-free sitting

✔NO pressure points

✔Award winning design

No. This is actually one of the nurses favorite ways to use The Zaky HUG because it provides freedom of movement within stable boundaries.

You can adjust the filling to mimic the pressure of your touch.

Click here for a tutorial from a nurse.

A pair of The Zaky HUGs mimics your powerful touch the most, allowing both parents to scent each Zaky HUG and providing more versatility in postures. 

Right and left Zaky HUGs look more natural allowing fingers to interlock easily. But the effect is the same!

NICUs have used The Zaky HUG since its first prototype in 2001, during 3 years of research and development and as a finished product ever since.

Hundreds of hospitals have used The Zaky HUGs; many of them providing them as the standard of developmental care.

Neonatal and Pediatric Intensive Care Units, Labor and Delivery, recovery rooms, transporting babies, cancer centers and burn units.

We want EVERY baby to feel the power of a tender and loving Zaky HUG. 

So we designed it for anyone who can touch a blanket. From micro-preemies to adults, in hospitals and at home, at child care facilities or car seats.

Just as your own touch, The Zaky HUG adjusts to the most subtle of the babies.

Watch this tutorial and learn from a nurse

Yes, we designed The Zaky HUG with hospitalized babies and preemies in mind. 

We carefully selected the materials so the surface gets warm but the filling never gets heated. The Zaky HUG is breathable, so your baby won't perspire or overheat because of it.

Yes. The use of The Zaky HUG is very intuitive; however, you can watch the videos on the links below.

• How to use The Zaky HUG on healthy babies. ADD VIDEOS
  
• How to use The Zaky HUG on hospitalized babies. ADD VIDEOS
  
• How to use The Zaky HUG on ex-hospitalized babies at home. ADD VIDEOS
  

Depending on the size of your order, we can organize an onsite training.

Absolutely, especially if they practice evidence-based developmental care.

Infection Control Departments of hundreds of hospitals have approved, used and loved The Zaky HUG. 

It replaces many other items that aren't as appropriate. A father said "stuffed animals and other items are (there) to make the parents feel better, The Zaky (HUG) is the only item on the bed that actually helps the baby and our bonding with him"

Please get in touch if there are issues bringing The Zaky HUGs to your hospital. We'd be happy to work our magic!

Some hospitals encourage parents to wash and scent The Zaky HUGs at home. Other hospitals wash them along with blankets and baby nests on each infant bathing, isolette change or when soiled. 

If you can't take your Zaky HUGs home, remember to scent them while you visit your baby in the NICU. 

We designed The Zaky HUG as a personal device that helps transitioning hospitalized babies home. Ideally, the Zaky HUGs go home with each baby.

If your hospital does not allow you to take them, we suggest you to purchase a pair to replace them so you can keep yours. 

It sure does! We want EVERY baby to feel the power of a firm, tender Zaky HUG. 

The Zaky HUG has even helped babies whose mothers abused narcotics and couldn’t or wouldn’t take care of them. 

If parent’s scent isn't available, the main caregiver can scent it.

Yes. Just contact us and we will put you in touch with a colleague of yours who is experienced with our products.

In an independent clinical study by Georgia College, babies who used The Zaky HUG were significantly more likely to have normal breathing, heart rates, and go back to calm after moments of stress than babies who didn’t.

Babies with scented Zaky HUG did best; however, babies with mother’s scent but without The Zaky HUG did not improve.

Check the deets here to learn more

Watch this segment of the Rachael Ray show.

And read what other parents are saying:

"Joshie has really taken well to his Zaky (HUG). We have scented it for him and it certainly has saved my sleep (and sanity) many times over now :).... The Zaky (HUGs) are brilliant!" Helen Shepherd.

"Alex bought us one for Callie and it has worked wonders... Now she sleeps with it everytime. I recommend it." Belinda Frew.

We give a discount for hospitals and bulk purchases.

As part of the promise to Zachary Jackson (read the story), we match donations of any of our products.

If you are planning on donating the product, please contact us to learn more. 

You can buy a pair of The Zaky HUG for the hospital so your baby keeps yours.

Or you can contact us and we might be able to work our magic!

For hospitals, retailers, or simply large purchases you'll automatically get a discount on the store.